/* =========================================================
   BehzadKala — Native Return / Exchange Policy
========================================================= */
.bk-returns-page,
.bk-returns-page * { box-sizing: border-box; }

.bk-returns-page {
    --bk-ret-blue: #1765dc;
    --bk-ret-navy: #0b2855;
    --bk-ret-text: #718096;
    --bk-ret-line: #e2eaf5;
    --bk-ret-soft: #eef5ff;
    --bk-ret-warning: #e58b08;
    direction: rtl;
    overflow: hidden;
    background: #fff;
}

.bk-returns-section,
.bk-returns-hero { width: 100%; }
.bk-returns-section { padding: 76px 22px 88px; scroll-margin-top: 155px; }
.bk-returns-section:nth-of-type(even) { background: #fff; }
.bk-returns-section:nth-of-type(odd) { background: linear-gradient(180deg,#f5f9ff 0%,#fff 100%); }
.bk-returns-section__inner { width: 100%; max-width: 1460px; margin: 0 auto; }

.bk-returns-eyebrow {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 36px;
    margin-bottom: 15px;
    padding: 6px 15px;
    border: 1px solid rgba(23,101,220,.12);
    border-radius: 999px;
    background: #eaf2ff;
    color: var(--bk-ret-blue);
    font-size: 12px;
    font-weight: 850;
    line-height: 1.7;
}

.bk-returns-heading { max-width: 980px; margin: 0 auto 48px; text-align: center; }
.bk-returns-heading h2 { margin: 0; color: var(--bk-ret-navy); font-size: clamp(34px,3.25vw,50px); font-weight: 950; line-height: 1.55; letter-spacing: -.9px; }
.bk-returns-heading h2 span { color: var(--bk-ret-blue); }
.bk-returns-heading p { max-width: 980px; margin: 17px auto 0; color: #748198; font-size: 14px; line-height: 2.15; }

.bk-returns-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    min-height: 52px;
    padding: 10px 23px;
    border-radius: 13px;
    font-size: 13px;
    font-weight: 850;
    line-height: 1.5;
    text-decoration: none !important;
    transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease, background-color .2s ease;
}
.bk-returns-button svg { width: 18px; height: 18px; }
.bk-returns-button:hover { transform: translateY(-2px); }
.bk-returns-button--primary { border: 1px solid var(--bk-ret-blue); background: var(--bk-ret-blue); color: #fff !important; box-shadow: 0 10px 24px rgba(23,101,220,.18); }
.bk-returns-button--primary:hover { background: #1259c6; box-shadow: 0 13px 28px rgba(23,101,220,.23); }
.bk-returns-button--secondary { border: 1px solid #d2deef; background: #fff; color: var(--bk-ret-blue) !important; }
.bk-returns-button--secondary:hover { border-color: #b9cde8; background: #f7faff; }

/* Notices */
.bk-returns-notice {
    display: flex;
    align-items: center;
    gap: 14px;
    width: 100%;
    margin-top: 24px;
    padding: 16px 18px;
    border: 1px solid #d8e6fa;
    border-radius: 17px;
    background: #eef5ff;
}
.bk-returns-notice > span { display: flex; flex: 0 0 50px; align-items: center; justify-content: center; width: 50px; height: 50px; border-radius: 14px; background: #fff; color: var(--bk-ret-blue); }
.bk-returns-notice > span svg { width: 24px; height: 24px; }
.bk-returns-notice > div { flex: 1; min-width: 0; }
.bk-returns-notice strong { display: block; color: var(--bk-ret-navy); font-size: 12px; font-weight: 900; }
.bk-returns-notice p { margin: 3px 0 0; color: #7d899b; font-size: 10.5px; line-height: 1.9; }
.bk-returns-notice--warning { border-color: #f1d79d; background: #fff7e8; }
.bk-returns-notice--warning > span { color: #ba7607; }
.bk-returns-notice--warning strong { color: #6f4907; }
.bk-returns-notice--info { border-color: #d9e6fa; background: linear-gradient(120deg,#edf5ff,#f5f9ff); }
.bk-returns-notice--center { max-width: 1120px; margin-right: auto; margin-left: auto; }
.bk-returns-notice--action > .bk-returns-button,
.bk-returns-notice--action > div:last-child { margin-right: auto; }
.bk-returns-notice--action > div:last-child { display: flex; gap: 9px; flex-wrap: wrap; }

/* Hero */
.bk-returns-hero { padding: 42px 22px 70px; background: #fff; }
.bk-returns-hero__inner {
    display: grid;
    grid-template-columns: minmax(0,1.08fr) minmax(390px,.92fr);
    align-items: center;
    gap: 58px;
    width: 100%;
    max-width: 1460px;
    min-height: 650px;
    margin: 0 auto;
    padding: 58px 68px;
    overflow: hidden;
    border: 1px solid rgba(23,101,220,.11);
    border-radius: 32px;
    background:
        radial-gradient(circle at 97% 7%,rgba(23,101,220,.08),transparent 28%),
        radial-gradient(circle at 4% 93%,rgba(23,101,220,.08),transparent 27%),
        #fff;
    box-shadow: 0 25px 65px rgba(18,56,110,.08);
}
.bk-returns-hero__content { min-width: 0; text-align: right; }
.bk-returns-hero__content h1 { margin: 0; color: var(--bk-ret-navy); font-size: clamp(42px,4vw,65px); font-weight: 950; line-height: 1.52; letter-spacing: -1.7px; }
.bk-returns-hero__content h1 span { color: var(--bk-ret-blue); }
.bk-returns-hero__content > p { max-width: 790px; margin: 22px 0 0; color: #6f7e93; font-size: 15.5px; line-height: 2.15; }
.bk-returns-hero__features { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 13px; margin-top: 31px; }
.bk-returns-hero__features > div { display: grid; grid-template-columns: 52px minmax(0,1fr); align-items: center; column-gap: 12px; min-height: 80px; padding: 12px 14px; border: 1px solid #e2eaf5; border-radius: 17px; background: rgba(255,255,255,.9); }
.bk-returns-hero__features span { grid-row: 1 / 3; display: flex; align-items: center; justify-content: center; width: 52px; height: 52px; border-radius: 15px; background: #eaf2ff; color: #7b8da8; }
.bk-returns-hero__features svg { width: 25px; height: 25px; }
.bk-returns-hero__features strong { align-self: end; color: var(--bk-ret-navy); font-size: 13.5px; font-weight: 850; }
.bk-returns-hero__features small { align-self: start; color: #8a96a8; font-size: 10.5px; line-height: 1.75; }
.bk-returns-actions { display: flex; gap: 12px; margin-top: 25px; }

.bk-returns-status { min-width: 0; padding: 36px 30px 30px; border: 1px solid #e1e9f5; border-radius: 28px; background: rgba(255,255,255,.94); box-shadow: 0 18px 50px rgba(18,56,110,.08); }
.bk-returns-status > header { display: flex; align-items: center; gap: 15px; padding-bottom: 24px; border-bottom: 1px solid #e8eef7; }
.bk-returns-status > header > span { display: flex; flex: 0 0 64px; align-items: center; justify-content: center; width: 64px; height: 64px; border-radius: 19px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-status > header svg { width: 31px; height: 31px; }
.bk-returns-status > header small { display: block; color: var(--bk-ret-blue); font-size: 11px; font-weight: 800; }
.bk-returns-status > header h2 { margin: 3px 0 0; color: var(--bk-ret-navy); font-size: 22px; font-weight: 900; line-height: 1.55; }
.bk-returns-status__steps { position: relative; margin-top: 22px; padding-right: 2px; }
.bk-returns-status__steps::before { content: ""; position: absolute; top: 20px; right: 15px; bottom: 23px; width: 2px; background: #dfe8f5; }
.bk-returns-status__steps > div { position: relative; display: grid; grid-template-columns: 34px minmax(0,1fr); grid-template-rows: auto auto; gap: 2px 11px; min-height: 66px; padding-bottom: 10px; }
.bk-returns-status__steps i { z-index: 1; grid-column: 1; grid-row: 1 / 3; display: flex; align-items: center; justify-content: center; width: 30px; height: 30px; margin-top: 1px; border: 3px solid #dfe8f5; border-radius: 50%; background: #fff; color: #fff; font-size: 13px; font-style: normal; font-weight: 900; }
.bk-returns-status__steps strong,
.bk-returns-status__steps small { grid-column: 2; min-width: 0; }
.bk-returns-status__steps strong { grid-row: 1; align-self: end; color: var(--bk-ret-navy); font-size: 13px; font-weight: 850; line-height: 1.7; }
.bk-returns-status__steps small { grid-row: 2; align-self: start; margin-top: 2px; color: #8a96a8; font-size: 10.5px; line-height: 1.75; }
.bk-returns-status__steps .is-done i { border-color: var(--bk-ret-blue); background: var(--bk-ret-blue); }
.bk-returns-status__steps .is-current i { border: 4px solid #9bc1ff; box-shadow: 0 0 0 5px #eaf2ff; }
.bk-returns-status__steps .is-current i::after { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--bk-ret-blue); }
.bk-returns-status__refund { display: flex; align-items: center; gap: 12px; margin-top: 4px; padding: 14px; border: 1px solid #dbe8fb; border-radius: 16px; background: #edf5ff; }
.bk-returns-status__refund > span { display: flex; flex: 0 0 46px; align-items: center; justify-content: center; width: 46px; height: 46px; border-radius: 13px; background: #fff; color: #7487a2; }
.bk-returns-status__refund svg { width: 23px; height: 23px; }
.bk-returns-status__refund strong,.bk-returns-status__refund small { display: block; }
.bk-returns-status__refund strong { color: var(--bk-ret-navy); font-size: 12px; font-weight: 850; }
.bk-returns-status__refund small { margin-top: 2px; color: #8390a3; font-size: 10px; line-height: 1.7; }

/* Reusable cards */
.bk-returns-card-number { position: absolute; top: 26px; left: 22px; display: inline-flex; align-items: center; justify-content: center; min-width: 36px; height: 28px; padding: 0 10px; border-radius: 999px; background: #edf4ff; color: var(--bk-ret-blue); font-size: 9px; font-weight: 900; }
.bk-returns-condition-grid { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 16px; }
.bk-returns-condition-grid article,
.bk-returns-damage__cards article,
.bk-returns-final__routes article { position: relative; display: flex; flex-direction: column; min-width: 0; min-height: 300px; padding: 28px 24px 24px; border: 1px solid #e2eaf5; border-radius: 22px; background: #fff; box-shadow: 0 12px 32px rgba(17,45,91,.045); }
.bk-returns-condition-grid article > i,
.bk-returns-damage__cards article > i,
.bk-returns-final__routes article > i { display: flex; align-items: center; justify-content: center; width: 62px; height: 62px; margin-bottom: 28px; border-radius: 18px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; font-style: normal; box-shadow: 0 10px 24px rgba(23,101,220,.15); }
.bk-returns-condition-grid article > i svg,
.bk-returns-damage__cards article > i svg,
.bk-returns-final__routes article > i svg { width: 29px; height: 29px; }
.bk-returns-condition-grid h3,
.bk-returns-damage__cards h3,
.bk-returns-final__routes h3 { margin: 0; color: var(--bk-ret-navy); font-size: 18px; font-weight: 900; line-height: 1.7; }
.bk-returns-condition-grid p,
.bk-returns-damage__cards p,
.bk-returns-final__routes p { margin: 12px 0 0; color: #7c899c; font-size: 11.5px; line-height: 2; }
.bk-returns-condition-grid article > b,
.bk-returns-final__routes article > b { display: inline-flex; width: fit-content; margin-top: auto; padding: 7px 12px; border-radius: 999px; background: #eef5ff; color: var(--bk-ret-blue); font-size: 9.5px; font-weight: 850; }
.bk-returns-final__routes article > a { display: inline-flex; align-items: center; gap: 8px; width: fit-content; margin-top: auto; color: var(--bk-ret-blue); font-size: 10px; font-weight: 850; text-decoration: none; }
.bk-returns-final__routes article > a svg { width: 16px; height: 16px; }

.bk-returns-inline-notices { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 16px; max-width: 1120px; margin: 28px auto 0; }
.bk-returns-inline-notices > div { display: flex; align-items: center; gap: 13px; min-height: 92px; padding: 16px 18px; border: 1px solid #dae6f7; border-radius: 17px; background: #eef5ff; }
.bk-returns-inline-notices > div > span { display: flex; flex: 0 0 50px; align-items: center; justify-content: center; width: 50px; height: 50px; border-radius: 14px; background: #fff; color: #7287a4; }
.bk-returns-inline-notices svg { width: 24px; height: 24px; }
.bk-returns-inline-notices strong { display: block; color: var(--bk-ret-navy); font-size: 11.5px; font-weight: 900; }
.bk-returns-inline-notices p { margin: 3px 0 0; color: #8490a2; font-size: 9.8px; line-height: 1.85; }

/* Eligibility */
.bk-returns-dual { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 18px; }
.bk-returns-list-card { min-width: 0; padding: 28px 26px 24px; border: 1px solid #e2eaf5; border-radius: 23px; background: #fff; box-shadow: 0 12px 34px rgba(17,45,91,.04); }
.bk-returns-list-card > header { display: flex; align-items: center; gap: 14px; padding-bottom: 22px; border-bottom: 1px solid #e9eef6; }
.bk-returns-list-card > header > span { display: flex; flex: 0 0 60px; align-items: center; justify-content: center; width: 60px; height: 60px; border-radius: 18px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-list-card > header svg { width: 29px; height: 29px; }
.bk-returns-list-card > header small { display: block; color: var(--bk-ret-blue); font-size: 10px; font-weight: 850; }
.bk-returns-list-card > header h3 { margin: 3px 0 0; color: var(--bk-ret-navy); font-size: 21px; font-weight: 900; line-height: 1.6; }
.bk-returns-list-card ul { display: grid; gap: 10px; margin: 20px 0 0; padding: 0; list-style: none; }
.bk-returns-list-card li { display: grid; grid-template-columns: 44px minmax(0,1fr); align-items: center; gap: 12px; min-height: 76px; padding: 11px 13px; border: 1px solid #e8eef6; border-radius: 14px; background: #fbfdff; }
.bk-returns-list-card li > b { display: flex; align-items: center; justify-content: center; width: 42px; height: 42px; border-radius: 12px; background: #edf4ff; color: #7186a3; font-size: 13px; font-weight: 800; }
.bk-returns-list-card li > b svg { width: 19px; height: 19px; }
.bk-returns-list-card li strong,.bk-returns-list-card li small { display: block; }
.bk-returns-list-card li strong { color: var(--bk-ret-navy); font-size: 11.5px; font-weight: 850; }
.bk-returns-list-card li small { margin-top: 3px; color: #8995a6; font-size: 9.7px; line-height: 1.75; }
.bk-returns-list-card > footer { margin-top: 14px; padding: 12px 14px; border-radius: 12px; background: #eef5ff; color: #7b899c; font-size: 9.5px; line-height: 1.8; }
.bk-returns-list-card--negative { background: linear-gradient(145deg,#fff,#fffaf2); border-color: #f1d9ad; }
.bk-returns-list-card--negative > header > span { background: linear-gradient(145deg,#f2a23a,#e8890c); }
.bk-returns-list-card--negative > header small { color: #c27808; }
.bk-returns-list-card--negative li > b { background: #fff0de; color: #c27b1a; }
.bk-returns-list-card--negative > footer { background: #fff3e0; }

.bk-returns-lcd { margin-top: 26px; padding: 28px 28px 25px; border: 1px solid #f0d399; border-radius: 24px; background: linear-gradient(145deg,#fff9ec,#fff3d8); }
.bk-returns-lcd > header { display: grid; grid-template-columns: 68px minmax(0,1fr) auto; align-items: center; gap: 15px; padding-bottom: 22px; border-bottom: 1px solid rgba(210,145,35,.18); }
.bk-returns-lcd > header > span { display: flex; align-items: center; justify-content: center; width: 68px; height: 68px; border-radius: 20px; background: linear-gradient(145deg,#ef9b24,#df8508); color: #fff; }
.bk-returns-lcd > header svg { width: 31px; height: 31px; }
.bk-returns-lcd > header small { display: block; color: #bd760a; font-size: 10px; font-weight: 850; }
.bk-returns-lcd > header h3 { margin: 3px 0 0; color: #6f4806; font-size: 23px; font-weight: 900; }
.bk-returns-lcd > header p { margin: 8px 0 0; color: #8e744d; font-size: 10.5px; line-height: 1.9; }
.bk-returns-lcd > header > b { padding: 8px 13px; border: 1px solid rgba(209,139,28,.24); border-radius: 999px; background: #fffaf1; color: #c27b0f; font-size: 9.5px; }
.bk-returns-lcd__grid { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 13px; margin-top: 20px; }
.bk-returns-lcd__grid article { display: flex; flex-direction: column; min-height: 245px; padding: 22px 20px; border: 1px solid rgba(218,159,57,.23); border-radius: 18px; background: rgba(255,255,255,.78); }
.bk-returns-lcd__grid article > span { display: inline-flex; align-items: center; justify-content: center; min-width: 36px; width: fit-content; height: 28px; padding: 0 10px; border-radius: 999px; background: #fff0cf; color: #bf7809; font-size: 9px; font-weight: 900; }
.bk-returns-lcd__grid h4 { margin: 20px 0 0; color: #714806; font-size: 16px; font-weight: 900; }
.bk-returns-lcd__grid p { margin: 10px 0 0; color: #8b754f; font-size: 10.5px; line-height: 1.95; }
.bk-returns-lcd__grid a { display: inline-flex; align-items: center; gap: 7px; width: fit-content; margin-top: auto; color: #b66f05; font-size: 10px; font-weight: 850; text-decoration: none; }
.bk-returns-lcd__grid a svg { width: 15px; height: 15px; }
.bk-returns-lcd__grid article > b { display: inline-flex; width: fit-content; margin-top: auto; padding: 7px 11px; border-radius: 999px; background: #edf5ff; color: var(--bk-ret-blue); font-size: 9px; }
.bk-returns-lcd__grid article > b.is-warn { background: #fff0e2; color: #c0710b; }
.bk-returns-lcd__note { display: flex; align-items: center; gap: 12px; margin-top: 14px; padding: 13px 14px; border: 1px solid rgba(219,157,52,.22); border-radius: 13px; background: rgba(255,255,255,.76); }
.bk-returns-lcd__note > span { display: flex; flex: 0 0 43px; align-items: center; justify-content: center; width: 43px; height: 43px; border-radius: 12px; background: #fff4dd; color: #bf7809; }
.bk-returns-lcd__note svg { width: 21px; height: 21px; }
.bk-returns-lcd__note strong { display: block; color: #714806; font-size: 10.5px; }
.bk-returns-lcd__note p { margin: 2px 0 0; color: #927d58; font-size: 9.5px; line-height: 1.8; }
.bk-returns-lcd--compact > header { grid-template-columns: 68px minmax(0,1fr) minmax(320px,.55fr); }
.bk-returns-lcd--compact .bk-returns-tags { justify-content: flex-start; }

.bk-returns-category-grid { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 16px; margin-top: 26px; }
.bk-returns-category-grid article { min-width: 0; min-height: 300px; padding: 25px 22px 20px; border: 1px solid #e2eaf5; border-radius: 21px; background: #fff; }
.bk-returns-category-grid header { display: flex; align-items: center; gap: 13px; padding-bottom: 18px; border-bottom: 1px solid #e9eef6; }
.bk-returns-category-grid header > span { display: flex; flex: 0 0 56px; align-items: center; justify-content: center; width: 56px; height: 56px; border-radius: 16px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-category-grid header svg { width: 27px; height: 27px; }
.bk-returns-category-grid header small { display: block; color: var(--bk-ret-blue); font-size: 9.5px; font-weight: 850; }
.bk-returns-category-grid h3 { margin: 2px 0 0; color: var(--bk-ret-navy); font-size: 17px; font-weight: 900; }
.bk-returns-category-grid > article > p { color: #7c899d; font-size: 10.5px; line-height: 1.95; }
.bk-returns-category-grid ul { margin: 14px 0 0; padding: 0; list-style: none; }
.bk-returns-category-grid li { position: relative; padding: 5px 15px 5px 0; color: #7d899b; font-size: 10px; line-height: 1.75; }
.bk-returns-category-grid li::before { content: ""; position: absolute; top: 12px; right: 0; width: 5px; height: 5px; border-radius: 50%; background: var(--bk-ret-blue); }
.bk-returns-category-grid footer { margin-top: 18px; padding-top: 14px; border-top: 1px solid #edf1f7; color: #8b97a8; font-size: 9px; line-height: 1.75; }
.bk-returns-tags { display: flex; gap: 7px; flex-wrap: wrap; margin-top: 14px; }
.bk-returns-tags b { display: inline-flex; align-items: center; min-height: 28px; padding: 4px 10px; border-radius: 999px; background: #edf4ff; color: var(--bk-ret-blue); font-size: 8.5px; font-weight: 800; }
.bk-returns-mini-flow { display: flex; align-items: center; gap: 8px; margin-top: 24px; }
.bk-returns-mini-flow span { color: var(--bk-ret-blue); font-size: 9px; font-weight: 850; }
.bk-returns-mini-flow i { flex: 1; min-width: 20px; height: 1px; background: #bad2f5; }

/* Process */
.bk-returns-process__layout { display: grid; grid-template-columns: minmax(0,1.25fr) minmax(360px,.75fr); gap: 24px; max-width: 1220px; margin: 0 auto; }
.bk-returns-process__steps { display: grid; gap: 10px; padding: 10px 0; }
.bk-returns-process__steps > div { position: relative; display: grid; grid-template-columns: 54px 76px minmax(0,1fr); align-items: center; gap: 12px; min-height: 112px; padding: 14px 20px; border: 1px solid #e2eaf5; border-radius: 18px; background: #fff; box-shadow: 0 8px 24px rgba(17,45,91,.035); }
.bk-returns-process__steps > div:not(:last-child)::after { content: ""; position: absolute; bottom: -11px; right: 92px; width: 2px; height: 12px; background: #91b9f4; }
.bk-returns-step-number { display: inline-flex; align-items: center; justify-content: center; width: 42px; height: 30px; border-radius: 999px; background: #edf4ff; color: var(--bk-ret-blue); font-size: 9px; font-weight: 900; }
.bk-returns-process__steps i { display: flex; align-items: center; justify-content: center; width: 64px; height: 64px; border: 6px solid #edf4ff; border-radius: 19px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; font-style: normal; }
.bk-returns-process__steps i svg { width: 26px; height: 26px; }
.bk-returns-process__steps strong { display: block; color: var(--bk-ret-navy); font-size: 14px; font-weight: 900; }
.bk-returns-process__steps p { margin: 5px 0 0; color: #7d899b; font-size: 10px; line-height: 1.85; }
.bk-returns-process__steps b { display: inline-flex; width: fit-content; margin-top: 7px; padding: 5px 9px; border-radius: 999px; background: #edf4ff; color: var(--bk-ret-blue); font-size: 8.5px; }
.bk-returns-process__prepare { padding: 26px 23px 22px; border: 1px solid #e2eaf5; border-radius: 23px; background: #fff; box-shadow: 0 12px 34px rgba(17,45,91,.04); }
.bk-returns-process__prepare > header { display: flex; align-items: center; gap: 13px; padding-bottom: 20px; border-bottom: 1px solid #e9eef6; }
.bk-returns-process__prepare > header > span { display: flex; flex: 0 0 58px; align-items: center; justify-content: center; width: 58px; height: 58px; border-radius: 17px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-process__prepare header svg { width: 28px; height: 28px; }
.bk-returns-process__prepare header small { display: block; color: var(--bk-ret-blue); font-size: 9.5px; font-weight: 850; }
.bk-returns-process__prepare h3 { margin: 2px 0 0; color: var(--bk-ret-navy); font-size: 19px; font-weight: 900; }
.bk-returns-process__prepare ul { display: grid; gap: 9px; margin: 18px 0 0; padding: 0; list-style: none; }
.bk-returns-process__prepare li { min-height: 60px; padding: 11px 13px; border: 1px solid #e8eef6; border-radius: 13px; background: #fbfdff; }
.bk-returns-process__prepare li b,.bk-returns-process__prepare li small { display: block; }
.bk-returns-process__prepare li b { color: var(--bk-ret-navy); font-size: 10.5px; }
.bk-returns-process__prepare li small { margin-top: 3px; color: #8995a6; font-size: 9px; line-height: 1.7; }
.bk-returns-process__address { display: flex; align-items: center; gap: 11px; margin-top: 13px; padding: 13px; border: 1px solid #d6e4fa; border-radius: 14px; background: #eaf3ff; }
.bk-returns-process__address > span { display: flex; flex: 0 0 43px; align-items: center; justify-content: center; width: 43px; height: 43px; border-radius: 12px; background: #fff; color: #7088a7; }
.bk-returns-process__address svg { width: 21px; height: 21px; }
.bk-returns-process__address strong,.bk-returns-process__address small { display: block; }
.bk-returns-process__address strong { color: var(--bk-ret-navy); font-size: 10px; }
.bk-returns-process__address small { color: #8391a4; font-size: 8.7px; }
.bk-returns-process__warning { display: flex; align-items: center; gap: 8px; margin-top: 13px; padding: 12px; border: 1px solid #f0d69f; border-radius: 13px; background: #fff6e6; color: #9d6b16; font-size: 9px; line-height: 1.8; }
.bk-returns-process__warning svg { flex: 0 0 19px; width: 19px; height: 19px; }
.bk-returns-support-bar { display: flex; align-items: center; gap: 15px; max-width: 1120px; margin: 28px auto 0; padding: 18px 20px; border: 1px solid #d9e6fa; border-radius: 18px; background: linear-gradient(120deg,#eaf3ff,#f5f9ff); }
.bk-returns-support-bar > span { display: flex; flex: 0 0 56px; align-items: center; justify-content: center; width: 56px; height: 56px; border-radius: 16px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-support-bar > span svg { width: 28px; height: 28px; }
.bk-returns-support-bar > div:nth-child(2) { flex: 1; min-width: 0; }
.bk-returns-support-bar small { display: block; color: var(--bk-ret-blue); font-size: 9.5px; font-weight: 850; }
.bk-returns-support-bar strong { display: block; margin-top: 3px; color: var(--bk-ret-navy); font-size: 16px; font-weight: 900; }
.bk-returns-support-bar p { margin: 4px 0 0; color: #7b899c; font-size: 10px; line-height: 1.8; }
.bk-returns-support-bar > div:last-child { display: flex; gap: 9px; flex-wrap: wrap; }
.bk-returns-support-bar .bk-returns-button { min-height: 46px; padding: 9px 18px; font-size: 11px; }

/* Costs / Refund */
.bk-returns-refund { margin-top: 28px; padding: 28px; border: 1px solid #d9e6fa; border-radius: 25px; background: linear-gradient(145deg,#f1f7ff,#eaf3ff); }
.bk-returns-refund > header { display: grid; grid-template-columns: 68px minmax(0,1fr) auto; align-items: center; gap: 15px; padding-bottom: 22px; border-bottom: 1px solid #dfe9f7; }
.bk-returns-refund > header > span { display: flex; align-items: center; justify-content: center; width: 68px; height: 68px; border-radius: 20px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-refund > header svg { width: 31px; height: 31px; }
.bk-returns-refund > header small { display: block; color: var(--bk-ret-blue); font-size: 10px; font-weight: 850; }
.bk-returns-refund > header h3 { margin: 3px 0 0; color: var(--bk-ret-navy); font-size: 23px; font-weight: 900; }
.bk-returns-refund > header p { margin: 7px 0 0; color: #79879a; font-size: 10.5px; line-height: 1.9; }
.bk-returns-refund > header > b { padding: 8px 13px; border-radius: 999px; background: #fff; color: var(--bk-ret-blue); font-size: 9.5px; }
.bk-returns-refund__timeline { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 0; margin-top: 22px; }
.bk-returns-refund__timeline > div { position: relative; text-align: center; }
.bk-returns-refund__timeline > div:not(:last-child)::after { content: ""; position: absolute; top: 20px; left: -50%; width: 100%; height: 2px; background: #a7c7f5; }
.bk-returns-refund__timeline span { position: relative; z-index: 1; display: inline-flex; align-items: center; justify-content: center; width: 42px; height: 42px; border-radius: 12px; background: #fff; color: var(--bk-ret-blue); font-size: 9px; font-weight: 900; }
.bk-returns-refund__timeline strong,.bk-returns-refund__timeline small { display: block; }
.bk-returns-refund__timeline strong { margin-top: 9px; color: var(--bk-ret-navy); font-size: 10px; }
.bk-returns-refund__timeline small { margin-top: 2px; color: #8592a4; font-size: 8.8px; line-height: 1.65; }
.bk-returns-refund__cards { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 12px; margin-top: 22px; }
.bk-returns-refund__cards > div { display: grid; grid-template-columns: 42px minmax(0,1fr); gap: 3px 11px; min-height: 88px; padding: 13px; border: 1px solid #e2eaf5; border-radius: 14px; background: rgba(255,255,255,.82); }
.bk-returns-refund__cards span { grid-row: 1 / 3; display: flex; align-items: center; justify-content: center; width: 42px; height: 42px; border-radius: 12px; background: #edf4ff; color: var(--bk-ret-blue); }
.bk-returns-refund__cards svg { width: 20px; height: 20px; }
.bk-returns-refund__cards strong { color: var(--bk-ret-navy); font-size: 10.5px; }
.bk-returns-refund__cards small { color: #8592a4; font-size: 8.9px; line-height: 1.7; }

/* Damage */
.bk-returns-damage__cards { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 16px; }
.bk-returns-damage__cards article { min-height: 275px; }
.bk-returns-damage__layout { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 18px; margin-top: 28px; }
.bk-returns-video-note { display: flex; align-items: center; gap: 11px; margin-top: 15px !important; padding: 13px !important; border: 1px solid #d7e5fa !important; border-radius: 13px !important; background: #eaf3ff !important; }
.bk-returns-video-note > svg { flex: 0 0 22px; width: 22px; height: 22px; color: #7388a5; }
.bk-returns-video-note strong,.bk-returns-video-note small { display: block; }
.bk-returns-video-note strong { color: var(--bk-ret-navy); font-size: 10px; }
.bk-returns-video-note small { margin-top: 2px; color: #7e8ca0; font-size: 8.8px; line-height: 1.75; }

/* Final routes + FAQ */
.bk-returns-final__routes { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 16px; }
.bk-returns-final__routes article { min-height: 310px; }
.bk-returns-faq { display: grid; gap: 10px; width: 100%; max-width: 1120px; margin: 42px auto 0; }
.bk-returns-faq__item { overflow: hidden; border: 1px solid #e2eaf5; border-radius: 15px; background: #fff; box-shadow: 0 7px 20px rgba(17,45,91,.035); }
.bk-returns-faq__item > button { display: grid; grid-template-columns: 46px minmax(0,1fr) 42px; align-items: center; gap: 12px; width: 100%; min-height: 72px; padding: 11px 14px; border: 0; background: transparent; color: var(--bk-ret-navy); font: inherit; text-align: right; cursor: pointer; }
.bk-returns-faq__number { display: flex; align-items: center; justify-content: center; width: 42px; height: 42px; border-radius: 12px; background: #edf4ff; color: var(--bk-ret-blue); font-size: 10px; font-weight: 850; }
.bk-returns-faq__item button strong { font-size: 12px; font-weight: 850; line-height: 1.8; }
.bk-returns-faq__item button i { display: flex; align-items: center; justify-content: center; width: 38px; height: 38px; border-radius: 11px; background: #f2f6fc; color: var(--bk-ret-blue); font-style: normal; transition: transform .2s ease; }
.bk-returns-faq__item button i svg { width: 18px; height: 18px; }
.bk-returns-faq__item.is-open button i { transform: rotate(180deg); }
.bk-returns-faq__answer { padding: 0 72px 18px 58px; }
.bk-returns-faq__answer p { margin: 0; padding-top: 13px; border-top: 1px solid #edf1f7; color: #748198; font-size: 11.5px; line-height: 2; }
.bk-returns-faq__support { display: flex; align-items: center; gap: 15px; max-width: 1180px; margin: 32px auto 0; padding: 22px 24px; border: 1px solid #d7e5fa; border-radius: 20px; background: linear-gradient(120deg,#eef5ff,#e8f2ff); }
.bk-returns-faq__support > span { display: flex; flex: 0 0 62px; align-items: center; justify-content: center; width: 62px; height: 62px; border-radius: 18px; background: linear-gradient(145deg,#1765dc,#3b82f6); color: #fff; }
.bk-returns-faq__support > span svg { width: 30px; height: 30px; }
.bk-returns-faq__support > div:nth-child(2) { flex: 1; min-width: 0; }
.bk-returns-faq__support small { display: block; color: var(--bk-ret-blue); font-size: 10px; font-weight: 850; }
.bk-returns-faq__support strong { display: block; margin-top: 3px; color: var(--bk-ret-navy); font-size: 17px; font-weight: 900; }
.bk-returns-faq__support p { margin: 4px 0 0; color: #7b899c; font-size: 10.5px; line-height: 1.8; }
.bk-returns-faq__support > div:last-child { display: flex; gap: 9px; flex-wrap: wrap; }
.bk-returns-faq__support .bk-returns-button { min-height: 46px; padding: 9px 18px; font-size: 11px; }

@media (hover:hover) {
    .bk-returns-condition-grid article:hover,
    .bk-returns-damage__cards article:hover,
    .bk-returns-final__routes article:hover,
    .bk-returns-category-grid article:hover { transform: translateY(-4px); border-color: rgba(23,101,220,.22); box-shadow: 0 18px 42px rgba(17,45,91,.09); transition: .22s ease; }
}

@media (max-width: 1180px) {
    .bk-returns-hero__inner { grid-template-columns: 1fr; max-width: 930px; min-height: 0; gap: 42px; }
    .bk-returns-status { max-width: 640px; width: 100%; margin: 0 auto; }
    .bk-returns-condition-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
    .bk-returns-category-grid { grid-template-columns: 1fr 1fr; }
    .bk-returns-damage__cards { grid-template-columns: repeat(2,minmax(0,1fr)); }
    .bk-returns-process__layout { grid-template-columns: 1fr; max-width: 850px; }
    .bk-returns-process__prepare { max-width: 620px; width: 100%; margin: 0 auto; }
}

@media (max-width: 900px) {
    .bk-returns-section { padding: 58px 18px 68px; scroll-margin-top: 125px; }
    .bk-returns-hero { padding: 24px 16px 48px; }
    .bk-returns-hero__inner { padding: 46px 36px; border-radius: 27px; }
    .bk-returns-dual,
    .bk-returns-damage__layout,
    .bk-returns-final__routes { grid-template-columns: 1fr; max-width: 760px; margin-right: auto; margin-left: auto; }
    .bk-returns-lcd__grid { grid-template-columns: 1fr; }
    .bk-returns-category-grid { grid-template-columns: 1fr; max-width: 760px; margin-right: auto; margin-left: auto; }
    .bk-returns-lcd > header,
    .bk-returns-refund > header,
    .bk-returns-lcd--compact > header { grid-template-columns: 58px minmax(0,1fr); }
    .bk-returns-lcd > header > b,
    .bk-returns-refund > header > b,
    .bk-returns-lcd--compact .bk-returns-tags { grid-column: 1 / -1; margin-top: 6px; justify-content: flex-start; }
    .bk-returns-refund__cards { grid-template-columns: 1fr; }
    .bk-returns-support-bar,
    .bk-returns-faq__support,
    .bk-returns-notice--action { flex-direction: column; align-items: stretch; }
    .bk-returns-support-bar > div:last-child,
    .bk-returns-faq__support > div:last-child,
    .bk-returns-notice--action > div:last-child { justify-content: flex-start; margin-right: 0; }
}

@media (max-width: 767px) {
    .bk-returns-section { padding: 45px 12px 56px; scroll-margin-top: 105px; }
    .bk-returns-heading { margin-bottom: 31px; }
    .bk-returns-heading h2 { font-size: 27px; line-height: 1.7; letter-spacing: -.4px; }
    .bk-returns-heading p { font-size: 12.5px; line-height: 2; }
    .bk-returns-eyebrow { min-height: 32px; margin-bottom: 12px; padding: 5px 12px; font-size: 10px; }

    .bk-returns-hero { padding: 14px 11px 36px; }
    .bk-returns-hero__inner { gap: 34px; padding: 33px 18px 35px; border-radius: 22px; }
    .bk-returns-hero__content { text-align: center; }
    .bk-returns-hero__content h1 { font-size: 29px; line-height: 1.7; letter-spacing: -.5px; }
    .bk-returns-hero__content > p { margin-top: 16px; font-size: 12.5px; line-height: 2; }
    .bk-returns-hero__features { grid-template-columns: 1fr; gap: 10px; margin-top: 23px; text-align: right; }
    .bk-returns-actions { display: grid; grid-template-columns: 1fr; }
    .bk-returns-button { width: 100%; }
    .bk-returns-status { padding: 25px 17px 20px; border-radius: 20px; }
    .bk-returns-status > header { align-items: flex-start; }
    .bk-returns-status > header > span { flex-basis: 54px; width: 54px; height: 54px; border-radius: 16px; }
    .bk-returns-status > header h2 { font-size: 18px; }

    .bk-returns-condition-grid,
    .bk-returns-damage__cards { grid-template-columns: 1fr; gap: 13px; }
    .bk-returns-condition-grid article,
    .bk-returns-damage__cards article,
    .bk-returns-final__routes article { min-height: 0; padding: 24px 19px 20px; border-radius: 18px; }
    .bk-returns-condition-grid article > i,
    .bk-returns-damage__cards article > i,
    .bk-returns-final__routes article > i { width: 56px; height: 56px; margin-bottom: 18px; border-radius: 16px; }
    .bk-returns-condition-grid h3,
    .bk-returns-damage__cards h3,
    .bk-returns-final__routes h3 { font-size: 16px; }
    .bk-returns-card-number { top: 24px; left: 19px; }
    .bk-returns-inline-notices { grid-template-columns: 1fr; }

    .bk-returns-list-card { padding: 22px 16px 18px; border-radius: 19px; }
    .bk-returns-list-card > header > span { flex-basis: 52px; width: 52px; height: 52px; border-radius: 15px; }
    .bk-returns-list-card > header h3 { font-size: 17px; }
    .bk-returns-list-card li { grid-template-columns: 40px minmax(0,1fr); min-height: 68px; padding: 9px 10px; }
    .bk-returns-list-card li > b { width: 38px; height: 38px; }

    .bk-returns-lcd,
    .bk-returns-refund { padding: 21px 15px 18px; border-radius: 20px; }
    .bk-returns-lcd > header,
    .bk-returns-refund > header,
    .bk-returns-lcd--compact > header { grid-template-columns: 51px minmax(0,1fr); gap: 11px; }
    .bk-returns-lcd > header > span,
    .bk-returns-refund > header > span { width: 51px; height: 51px; border-radius: 15px; }
    .bk-returns-lcd > header h3,
    .bk-returns-refund > header h3 { font-size: 17px; line-height: 1.7; }
    .bk-returns-lcd__grid article { min-height: 0; padding: 18px 15px; }
    .bk-returns-category-grid article { min-height: 0; padding: 21px 16px; }

    .bk-returns-process__steps > div { grid-template-columns: 42px 54px minmax(0,1fr); min-height: 100px; padding: 12px 13px; gap: 8px; }
    .bk-returns-process__steps i { width: 50px; height: 50px; border-width: 4px; border-radius: 15px; }
    .bk-returns-process__steps > div:not(:last-child)::after { right: 69px; }
    .bk-returns-process__steps strong { font-size: 12px; }
    .bk-returns-process__steps p { font-size: 9.2px; }
    .bk-returns-process__prepare { padding: 21px 15px; border-radius: 19px; }

    .bk-returns-refund__timeline { grid-template-columns: 1fr; gap: 10px; }
    .bk-returns-refund__timeline > div { display: grid; grid-template-columns: 42px minmax(0,1fr); text-align: right; column-gap: 11px; }
    .bk-returns-refund__timeline > div:not(:last-child)::after { display: none; }
    .bk-returns-refund__timeline span { grid-row: 1 / 3; }
    .bk-returns-refund__timeline strong { align-self: end; margin: 0; }
    .bk-returns-refund__timeline small { align-self: start; }

    .bk-returns-support-bar > div:last-child,
    .bk-returns-faq__support > div:last-child,
    .bk-returns-notice--action > div:last-child { display: grid; grid-template-columns: 1fr; }
    .bk-returns-faq__item > button { grid-template-columns: 40px minmax(0,1fr) 36px; gap: 8px; min-height: 66px; padding: 9px 10px; }
    .bk-returns-faq__number { width: 38px; height: 38px; }
    .bk-returns-faq__item button strong { font-size: 11px; }
    .bk-returns-faq__item button i { width: 34px; height: 34px; }
    .bk-returns-faq__answer { padding: 0 49px 16px 46px; }
    .bk-returns-faq__answer p { font-size: 10.5px; }
    .bk-returns-faq__support { padding: 18px; }
    .bk-returns-faq__support > span { flex-basis: 52px; width: 52px; height: 52px; }
}

@media (max-width: 430px) {
    .bk-returns-hero__features > div { grid-template-columns: 45px minmax(0,1fr); min-height: 70px; padding: 10px; }
    .bk-returns-hero__features span { width: 45px; height: 45px; }
    .bk-returns-status__steps strong { font-size: 12px; }
    .bk-returns-status__steps small { font-size: 9.5px; }
    .bk-returns-process__steps > div { grid-template-columns: 35px 46px minmax(0,1fr); }
    .bk-returns-step-number { width: 34px; height: 28px; padding: 0; }
    .bk-returns-process__steps i { width: 44px; height: 44px; }
    .bk-returns-faq__answer { padding-right: 12px; padding-left: 12px; }
}